QMS support services and quality management are becoming integral in a variety of industries. However, most people do not know what a QMS is and what benefits it can provide.
What is QMS?
QMS stands for Quality Management System. A quality management system is a system that documents the policies, procedures, and controls necessary for an organization to create and deliver high-quality products or services to customers. A QMS uses this information to continuously improve the efficiency and quality of customer and regulatory requirements. In addition, the system will help coordinate and direct the organization to meet these requirements.
There are different types of QMS (ISO 9001, AS9100, Six Sigma, CMMI) that are prominent in many industries. The type of QMS used will depend on the industry. In addition, the understanding of the particular QMS by employees and customers. However, what principles does QMS use to determine quality management?
Principles of QMS Support Services and Quality Management
Seven principles go into quality management. These principles are:
- Engagement of People
- Customer Focus
- Process Approach
- Evidence-Based Decision-Making
- Relationship Management
These principles inform the different elements that need to be in a quality management system. While a QMS should address the specific and unique needs of a company, all systems address certain elements to achieve the overall goal. These elements include improvement opportunities, quality analysis, and other factors that can direct the organization in the right direction. Regardless of what type of QMS is being used, there are major benefits to using this type of system.
Benefits of a QMS
A quality management system provides major benefits for organizations. First of all, the support system that a QMS provides improves every aspect of an organization’s performance. The system provides support that affects the workflow of an organization. The support process will coordinate human resources, finance, document control, training, and facilities maintenance to help the delivery of high-quality products or services to customers. Other benefits include:
- Improvement of Processes
- Reduces Waste
- Prevents Mistakes
- Lowers Cost
- Engaging Staff
- Training Opportunities
However, maintaining a quality management system is important. Most companies have an employee that is in charge of the QMS, that handles all of the information and records. But what happens when the QMS employee leaves? Will you have all your records for the yearly audit?
Contact QMS Bridge for QMS Support Services
QMS Bridge builds the foundation that fills the gap between your old and new QMS employees by securing all the records from the QMS system. QMS Bridge has over 25 years of auditing experience which makes us experts in implementing and maintaining all types of quality management systems. Before your Quality Manager leaves, our company will help them secure all the records for the new manager for internal audits. Once your new Quality Manager starts, QMS Bridge will make sure all the documents are in their hands!
Maintain your quality management system with QMS Bridge by contacting us today!